Refund Policy
Effective Date: March 28, 2026
All sales are final. No refunds, returns, exchanges, or cancellations are accepted on any digital product or free download.
Digital Products
All digital products sold through Rendered by Design — including City Design Guides, Room Style Lookbooks, Budget Calculators, and any other digital downloads — are delivered instantly upon purchase. Due to the nature of digital products, all sales are final. No refunds will be issued.
By purchasing any digital product from our store, you acknowledge and agree that:
- All sales are final with no refunds, exchanges, or cancellations
- Digital products are delivered immediately and cannot be "returned"
- You have reviewed the product description and understand what you are purchasing before completing checkout
Free Downloads
Free resources, checklists, templates, and other downloadable materials are offered at no cost. No refunds apply to free products. By downloading a free resource, you agree to be subscribed to our email list. Unsubscribe at any time using the link at the bottom of any email.
Damaged or Defective Files
If you receive a corrupted or defective digital file that cannot be opened or used, please contact us within 7 days of purchase with your name, order number, and a description of the issue. We will work to resolve the issue by providing a replacement file. This does not constitute grounds for a monetary refund.
Order Confirmation
You will receive an order confirmation email from Stripe once your purchase has been completed. Your digital product download link will be included in this email. If you do not receive a confirmation email, please check your spam/junk folder before contacting us.
Discount Codes
Only one discount code may be applied per order. Discount codes cannot be applied retroactively after a purchase has been completed. All sales and promotions are limited time only and subject to change at any time without notice.
Payment Processing
All purchases are processed securely by Stripe. Payment-related disputes should be directed to us at renderedbydesign@gmail.com of service. We are unable to modify orders, combine orders, or apply discount codes after checkout has been completed.
Contact
For questions about this refund policy or issues with a digital product file, please contact us at:
Email: support@renderedbydesign.com